Checklist for the shift in the shop
(facsimile) CHECKLIST FOR THE SHIFT IN THE SHOP
WHAT TO DO AT THE BEGINNING OF THE SHIFT
turn on the lights
check that everything is clean and ranged
turn on the cash register
check if there is something new (eg. a special promotion)
check the communication from the others volunteers ( others shift)
check the cash fund and cash opening procedures
check any indications left in the previous shift
follow all the fifo procedure
DURING THE SHIFT
refill the shelves if needed
check the expiration date of the products
tidy up things (eg. messy clothes)
welcome customers
respond to questions and request
present products and projects related to them
answer the phone and take note of calls
WHAT TO DO AT THE END OF THE SHIFT
wipe the floor
turn off the cash register
perform cash register closing and counting operations
turn off the lights
check windows, heater, second door…
write, if needed, communication for the next shift ( nelle nostre botteghe usano un quaderno delle comunicazioni)
GOOD PRACTICE
take out the garbage
contribute to cleaning the warehouse
if you have free time read news about new products, projects, promotions etc
partecipate in general training sessions